HAV Connect - Setting Boundaries in Volunteer Programs

We are fortunate to welcome guest speaker Norma Frankoff, Director of Programs and Organizational Development at Wellwood.

Norma brings over 20 years of experience in the not-for-profit sector where she is highly regarded for her knowledge and leadership related to volunteer management, program and organizational development, community engagement and relationship-building.

In this talk Norma will:

• speak about why setting boundaries is necessary when working with volunteers and clients/community members/patients

• address the importance of being proactive in setting guidelines with volunteers and how to deal with situations where boundaries have been crossed

• provide tools/resources you can use after the session